Victoria Client Liaison works 24/7 with complete case knowledge from CaseMind. Clients get instant, accurate answers to status questions, deadline reminders, and procedural information. You only handle escalations—with full conversation context when you need it.
Most lawyers spend 30% of their day answering routine client questions. Victoria Client Liaison handles it all—instantly, accurately, 24/7.
X Client emails you at 11 PM: "When is my court date?"
X Missed deadline because client forgot to submit documents
X 50+ routine status emails per week per case
X Hire receptionist just to handle client questions
X Client panics on weekends—you have no work-life balance
X Can't scale beyond 30 active cases without burnout
You're drowning in client communications
✓ Client asks at 11 PM—Victoria answers instantly with case facts
✓ Victoria sends proactive reminder 3 days before deadline
✓ 10 routine emails per week—80% handled by Victoria
✓ No receptionist needed—Victoria handles 24/7 triage
✓ Clients get instant answers—you enjoy weekends
✓ Handle 90+ active cases with same stress level
You only handle real legal questions
AI-powered client management that scales with your practice
Client asks 'When is my mediation?' at 2 AM—Victoria instantly retrieves the date from CaseMind and responds with case-specific context
Victoria monitors all case deadlines and automatically sends personalized reminders to clients 7 days, 3 days, and 1 day before critical dates
Client asks 'What's happening with my case?'—Victoria summarizes recent activity, upcoming deadlines, and pending tasks from CaseMind
When a question requires legal judgment, Victoria escalates to you with full conversation context—no 'what are they asking about?' confusion
Victoria accesses CaseMind for every answer—knows client names, case history, deadlines, documents, and financial details automatically
Victoria never gives legal advice. Identifies as AI assistant. Escalates legal questions. You remain the attorney on every case.
See Victoria Client Liaison in action with a typical client question
Client (11:47 PM on Saturday)
"Hi, I'm really stressed. Can you remind me when I need to submit my financial affidavit? And what happens if I'm late?"
Victoria (queries CaseMind in 0.3 seconds)
✓ Retrieved deadline: Financial Affidavit due May 15, 2025
✓ Retrieved jurisdiction: Florida (Rule 12.285 requires sworn statement)
✓ Retrieved case status: Discovery phase, mediation scheduled June 3
✓ Assessed urgency: 18 days remaining—not emergency
Victoria Client Liaison (11:47 PM)
"Hi Sarah, I understand this is stressful—let me help clarify the timeline for you.
Your Financial Affidavit is due May 15, 2025 (18 days from now). This is a Florida Family Law Rule 12.285 requirement—it's a sworn statement of your income, expenses, assets, and debts.
If you're running late, please let Attorney Johnson know ASAP so she can request an extension if needed. Late submission could delay your mediation scheduled for June 3.
You have time—no need to panic tonight. I'll send you a reminder 3 days before the deadline. If you have questions about what to include in the affidavit, I can connect you with Attorney Johnson on Monday."
✓ No escalation needed • Client reassured • Weekend protected
Result: Client feels heard and informed. You sleep through the weekend. Nobody burns out.
Victoria Client Liaison handles routine questions 24/7. You handle real legal work. Everyone's happier.
✓ From $297/month • ✓ All 4 Victoria agents included • ✓ 5 minute setup • ✓ Cancel anytime